Unlock the Power of Customer Relationship

Are you ready to take your business to the next level? Our cutting-edge CRM is designed to streamline your operations and boost your bottom line.

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Our Core

Features

With our CRM solution, you'll gain a 360-degree view of your customers and build long-lasting relationships.

Seamlessly Manage Customer Data

ChearaanCRM is a tool that helps you collect, store, and access customer data from multiple sources, such as emails, phone calls, web forms, social media, surveys, and more. It also lets you segment, filter, and sort your data based on various criteria, such as demographics, preferences, behavior, purchase history, and so on.

Enhanced Sales Efficiency

ChearaanCRM software can help you use your data to create personalized and relevant interactions with your customers, such as sending targeted marketing campaigns, offering tailored recommendations, providing timely support, and generating feedback. By using ChearaanCRM, you can improve your customer satisfaction, loyalty, retention, and revenue.

Personalized Customer Interactions

ChearaanCRM CRM personalization is the process of using customer relationship management (ChearaanCRM) data to tailor interactions with individual customers.


 ChearaanCRM data can be used to personalize every interaction with a customer, from marketing communications to customer service interactions.

AI and Data-Driven Insights

ChearaanAi as emerged as a transformative force in Customer Relationship Management (CRM). It brings a plethora of capabilities that can significantly enhance the way businesses manage their interactions with customers, improve customer satisfaction, and ultimately drive growth.By understanding your customers deeper, you can tailor your marketing messages and offers to their needs.

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Project Management Tool

Manage and invoice projects with the powerful project management feature. Track expenses and time spent on tasks and bill your customers. Ability to assign multiple staff members on task and track time logged by assigned project member.

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One Click Invoice Creation

Build professional and great looking invoices. Attach files and send directly to your clients including the invoice PDF. Invoice with different tax based on item. Create recurring invoices who will be regenerated automatically based on your setup for recurring invoice (every X months). You can set recurring starting from 1 month to 12 months.

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Create Estimates

Create estimate within a minute. Sent to your customers and wait to accept. Ability to auto convert the estimate to invoice after customer accept. You customers can view and make actions the estimate even without login.

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Awesome Support System

Great support ticket system with autoresponse. Private ticket staff notes, ticket assignments, attachments, predefined ticket replies, insert knowledge base link, ticket priorities, ticket statuses.

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Create Good Looking Proposals

Create good looking proposals and impress your potential clients or customers. Include images, tables, youtube vides with the powerful editor. Proposals comments allowed for further discussion with the customer.

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Leads Management

With the simple Kan Ban you can keep track of leads and easily follow their progress. Attach files, convert lead to customer, auto import leads from email, create proposals, leave notes.

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Record Expenses

Record company expenses. Set up a recurring expense and the expense will automatically be created after the specified period. The period time could be days, weeks, months or years. Ability to set expenses billable to customers or projects.

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Record Payments

Record and receive payments in different currencies. Customers can pay you via Paypal, Stripe and many more payment gateways. Auto generated PDF after each recorded payment.

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Manage Contracts

Use contracts feature to lock in current and feature sales. Create PDF documents in a minute and and to your customers via buil-in sending contracts feature. Ability to send customer reminders before contracts expiry.

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Built In Staff Tasks

Assign task to multiple employees, add task followers, task comments allowed, task attachments.

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Detailed Calendar

Have clear view of all your company events, invoice expiry dates, contracts expiration, estimate expiration, tasks finish date.

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Goals Tracking

Setup goals and tracking achievements. Notify staff members about failure or achievement. Tracking everything.

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Create Additional Custom Fields

Available Custom fields for most of the important features. You can add custom fields to PDF invoices, estimates etc...

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Simple Reports For Quick Overview

Sales Item Reports Total report income Reports by customer Custom date picker Leads Conversions Knowledge base articles (Track if your article is useful to clients, improve text based on votes)

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We Offer Stronger CRM Solution  
Cultivating Stronger Customer Relationships for Unparalleled Growth and Productivity

In today's fast-paced business environment, building and maintaining robust customer relationships is essential for maximizing growth and productivity. Our all-in-one platform is designed to make this process not only super fast but also incredibly easy.

Utilize in-depth analytics and reporting features to refine your sales strategies. Gain actionable insights that help you understand customer behavior and market trends, positioning your business for success.


Simplify your billing process with our easy-to-use quotation and invoicing feature. Create and send professional quotes and invoices in just a few clicks, ensuring timely payments and a smoother cash flow.

Stay on top of your projects with our real-time tracking feature. Monitor the progress of tasks and jobs, ensuring that deadlines are met and quality standards are maintained.

Easy to Use

Project Management System

Manage and invoice projects with the powerful project management feature. Track expenses and time spent on tasks and bill your customers. Ability to assign multiple staff members on task and track time logged by assigned project member.

Build professional and great looking invoices. Attach files and send directly to your clients including the invoice PDF. Invoice with different tax based on item. Create recurring invoices who will be regenerated automatically based on your setup for recurring invoice (every X months). You can set recurring starting from 1 month to 12 months.

Assign task to multiple employees, add task followers, task comments allowed, task attachments.

Use contracts feature to lock in current and feature sales. Create PDF documents in a minute and and to your customers via build-in sending contracts feature. Ability to send customer reminders before contracts expiry.

Chearaan-Whats

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Marketing Automated Messages

Never miss an opportunity to connect with your audience. Schedule and send automated greetings and away messages, ensuring that your communication is timely and personalised, even when you are away.

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Acquire New Lead Automatically

Transform incoming WhatsApp messages into potential leads effortlessly. Our automatic lead addition feature ensures that every interaction is captured and nurtured, helping you grow your customer base without extra effort.

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Versatile Messaging

Break the monotony of plain text messages. Send images, attachments, videos, and voice messages to your clients and Leads providing a rich and engaging communication experience.

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Integrate WhatsApp with chearaanCRM

Official WhatsApp Cloud API : Empower your business with the ability to send bulk messages to large groups using WhatsApp's official Cloud API. Experience the ease and efficiency of controlling your messaging campaigns with just a few clicks.

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on sale

Real-Time Notifications 

Stay ahead of the curve with real-time WhatsApp notifications. Keep your audience informed about important updates, actions, or events instantly, fostering a sense of engagement and responsiveness.
Real-Time Chat Within Admin Area : Manage all your real-time chats directly from ChearaanCRM's admin area. This feature centralises your communications, making it easier to track, respond, and engage with your clients in real-time.

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More features

Forward Webhooks

Allows you to forward HTTP notifications from your module to other third-party Applications.

Bot Clone Feature

Easily clone bots to streamline the setup of similar bots.

Campaign Targeted Messages

Amplify your marketing efforts with targeted bulk messaging campaigns. Send personalised greetings, offers, and updates to your audience, ensuring your messages hit the mark every time.

Welcome Message

Send a welcome message when any specified keyword is detected.

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Canned Reply in Chat

Implemented canned replies in chat, enabling users to quickly respond to common inquiries with pre-set messages. This feature saves time and ensures consistent communication.

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Higher Sales

Real Time Notifications

Stay ahead of the curve with real-time WhatsApp notifications. Keep your audience informed about important updates, actions, or events instantly, fostering a sense of engagement and responsiveness.

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e-Invoicing for Malaysia and EU

  • An e-Invoice serves as a digital equivalent of a transaction between a supplier and a buyer. It supersedes traditional paper or electronic documents, including invoices, credit notes, and debit notes.
  • An e-Invoice encompasses all the critical information found in conventional documents, such as the details of the supplier and buyer, item descriptions, quantities, prices before tax, applicable taxes, and the total amount. This information is essential for documenting transaction data in daily business activities.
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Pricing

Flexible Pricing to Meet Your Business Needs - Add-ons available for all packages.

MYR88/ mo / billed annually

Starter

  • 7 Days Free Trial
  • Shared DB
  • 2 Staffs
  • WhatsApp Marketing
  • 3000 Customers/Contacts
  • Unlimited Tasks, Projects and Leads

    Contacts and Invoices
  • Limited Cloud backup
  • Facebook Leads - Import leads and Contact from Facebook - ChearaanAi subscription required.(https://chearaan.com)
  • Knowledge Base - Internal & Public
  • Support Ticket
  • Spreadsheet Online
  • Surveys
  • Storage 1 GB
Choose plan
MYR388 / mo / billed annually

Enterprise

  • 7 Days Free Trial
  • Private Tables
  • 10 Staff
  • WhatsApp Marketing
  • 10,000 Customers / Contacts
  • Unlimited Staff, Tasks, Projects, Leads, Clients, Contract and Invoices
  • Multi Instances 
  • Accounting and Bookkeeping
    Knowledge Base - Internal & Public
    Support Ticket
    Advanced To Do Manager
    Appoint Management
    CSV Export Manager
    Customer Loyalty & Membership
    Delivery Note
    Goals Management
    Lead Manager
    ChearaanAi
    Project Roadmap
    Spreadsheet Online
    Surveys
    Timesheet Attendance Management
       Facebook Leads - Import leads and Contact from Facebook - ChearaanAi subscription required.(https://chearaan.com)
      Google Leads - Import leads and Contact from Google
    Google Worksuite Integration
    Service Management
    Warranty Management
  • Storage 12 GB
Choose plan

Some of our customers

Hear what our customers have to say

Very easy and useful CRM for my business! Super easy to use for myself and could be even more if customized - but I find it perfect for project management, invoicing and client interactions as it is. Support replies are quick and easy too!

for Feature Availability

I recently had an urgent issue which was more to do with my end of things and not the software specifically and I had to reach out to support and they came back within a very short period of time and helped me solve the issue.
Not only do I like the software, but I really like the support, they are fast to respond, very helpful and professional.

for Customer Support

I was nervous before committing, but found the refund policy and bit the bullet. Well, I'm never going to need that refund policy.

After 48 hours I am up and running. Have 4 customers on-boarded and impressed. My virtual staff love it too. My stress levels have plummeted and I can see what is coming.

for Feature Availability

Complete application, working without problems for 3 years. It is flexible, with the possibility of several modifications. I highly recommend it to anyone interested.

for Flexibility

I run a small web design and seo agency. We have used so many different CRM's. Every single one is lacking, some are slow, they can be expensive, and simply not as feature rich as this Chearaan. chearaanCRM is by far the best CRM I have used for my company and their continuous updates over time make it my choice as a CRM.


for Feature Availability

Thank you for your prompt support. It was professional, addressed my queries in heart beat, went into my backend and quickly fixed my problems whilst being friendly and courteous. Loved it! Thank you team Chearaan

for Customer Support

Very well made PM/CRM system. The mix of ticketing and task/project management solves our needs perfectly. Unlike other platforms, there are very few bugs in this one, and the design is nice too.

for Design Quality

This software has helped my business be on top of tasks, invoicing. We even developed ACH transactions using Plaid and Stripe. The software is really good.

for Design Quality

I've tried many different CRMs, it's hard to find the perfect CRM. But with Chearaan it is possible. This is the best CRM in every way. Top notch support. Thanks

for Flexibility

Our Tech Partners

CHEARAAN CRM are integrated with below TECH partners seamlessly!
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FAQ

Frequently Asked Questions

With our CRM solution, you'll gain a 360-degree view of your customers, optimize your sales process, and build long-lasting relationships that drive success.

By default access to tickets to none staff members will be disalowed.

If you need want to allow access go to Setup->Settings->Tickets and set Allow access to tickets for none staff members to YES

ChearaanCRM by default shows tax per item, there is option to turn this off and all the taxes will be calculated on the bottom of the invoice/estimate.

Note that when you add your invoice/estimate items you will still need to add the item taxes to get the desired calculations. The tax per item will be hidden when your customer view the invoice/estimate.

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To disable this feature navigate to Setup->Settings->Finance and set Show TAX per item (Invoices/Estimates) to NO.

NOTE: If you are using your own templates for generating PDF for estimates and invoices you should not remove this logic from the templates if you want this option to work as it should, otherwise you can adjust the template to fit to your needs no matter how Sow TAX per item option is set.

If you have any general questions don't hesitate to contact us on info@chearaan.com for support questions or you can open support ticket at support center

Yes. You can cancel the subscription and request for refund within 7 days from purchase date.